Our protocols will be continually changing to match current state and federal laws regarding COVID-19. Please check back frequently to see if our protocols have changed. If you have any questions or need any accommodations, please contact us and we will be happy to assist.
Current protocols as of June 26, 2020:
1. FHI always wears a face covering in your home. This protects you, and our technicians from potential infection.
2. We require you and all your family members or employees working with the technician to wear a face covering. Children under the age of 5 are not required to wear a face mask. We can provide you with a face covering if you need one. If you cannot wear a face covering for a medical reason or objections, we ask you to wear a face shield. We will provide you with a face shield. We cannot work in your home if you and/ or your family members or employees do not wear face protection.
3. We sanitize all our equipment prior to arriving at your home.
4. We wear disposable gloves and strictly limit touching any items in your home.
5. We wear disposable shoe covers.
6. Before we enter your home, we will take the FHI technician's temperature with our thermal scan thermometer. We will show you his or her temperature before we enter your home. In the very unlikely event that our technician has a fever of 100 degrees F or more, then we will leave and reschedule your inventory.
7.We take the homeowners temperature using our thermal scan thermometer. We do not record or store any temperature readings. If you should have a fever of 100 degrees F or more, we will not enter your home and will reschedule your inventory.
8. While we are in your home, we request that you social distance and remain at least 6 feet from the technician. We also ask that you stand in the doorway to the room and enter the room only when requested. We ask that you touch all personal property items including light switches and open any blinds when asked to do so. We also ask that you open and close all doors to any cabinets, closets, or curios for recording. We try not to touch anything, especially doorknobs.
9. It may be necessary to have other family members leave a room for a short period of time when we are recording.
Thank you for all the continued support of FHI while we navigate working through this pandemic. Please feel free to contact us if you have any questions or concerns.